Política de envío

Shipping Policy

Thank you for shopping at Sultanaty Creations. We're delighted to provide you with exceptional skincare products crafted with care and attention to detail.

Processing Time:

Please allow 2-3 business days for us to carefully handcraft your order before it is shipped. We take pride in creating each product with precision and quality to ensure your complete satisfaction.

Shipping Methods:

We offer standard shipping via USPS and UPS for all orders. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Shipping Rates:

Shipping rates are calculated based on the weight of your order and the destination address. The shipping cost will be displayed at checkout before you complete your purchase.

Delivery Time:

Delivery times may vary depending on your location and the shipping method selected. Typically, orders in the United States are delivered within 3 to 7 business days, while international orders may take longer.

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery. If you have any questions or concerns about your order's status, please don't hesitate to contact us at inquiry.sultanaty@gmail.com or text us at +1 (833) 887-2661

Lost or Damaged Shipments:

Sultanaty Creations is not responsible for any lost or damaged shipments once they have been handed over to the carrier. However, if you encounter any issues with your delivery, please reach out to us, and we will do our best to assist you in resolving the matter.

Contact Us:

If you have any further questions about our shipping policy or need assistance with your order, please don't hesitate to contact us at inquiry.sultanaty@gmail.com or text us at +1 (833) 887-2661. We're here to help!